Vivo, a Panda, & The Workflow

Vivo, a Panda, & The Workflow

Every winner – or at least consistent winner – is a creature of habit.

It’s true. Look it up.

Whether it be in sports, in work, or in life… when you find a winning formula, you ought to stick to it.

I mean, why wouldn’t you, right?


Let’s take baseball, for example. The next time you catch yourself at a baseball game or watching one on TV, keep your eyes on the batter. It’s quite incredible, really. He’ll walk into the batter’s box the same way, every time. Even before then, his ritual may have already begun. Pablo Sandoval, aka “the Panda,” of the San Francisco Giants, usually takes a skip and a hop toward the pitcher’s mound, kicks his bat with each foot multiple times, taps it against the crown of his helmet, then swipes the bat clean before he trudges his way back into position… only to step back out, re-fasten his glove straps, and finally settle in for the exchange. A few minutes later, he’s taking the pitcher deep, opposite field, for a 3-run home run to ice the game.

Sure, his ritual is terribly exaggerated and may have had nothing to do with how or why he hit that home run, but who are we to judge? It works, and is only worth judgment if it didn’t.

The same sort of concept applies with us here at Vivo.

Our team takes great pride in our success, and most of all, we love to win. A lot. So it should come to no one’s surprise that we’ve developed a ritual, or better yet, a workflow here that is set up for premium results.

The main strength of having a well-developed workflow is that when we break down the intricacies of each and every deal we do, we can pinpoint when and where things go right, but even more so when things go wrong. We know that when we perform each step of our workflow to perfection, an offer – barring any mental breakdowns from the candidate—is practically inevitable. At the same time, when we take a deeper look into our failed transactions, we can clearly see where we as recruiters or account managers either skipped, or failed to execute a step properly.

So once you experience your first win, it’s important that you dissect it, and subsequently, develop a successful plan or workflow that you and your team can then repeat ad nauseam. From there, there’s no reason why you shouldn’t be able to triumph again and again. And again.

Now let’s get back to “the Panda” and his homerun. You can probably assume that the ritual is more appropriately the final stepalbeit a small one – in his workflow before he sees the fruits of his labor. It’s a step he always performs, regardless of outcome. But after 2 World Series rings and a World Series MVP to go with them, why change it?

You could say the same for Vivo. After having the best first quarter Vivo has experienced in many years, why change what’s working?

The answer is, you don’t. If it ain’t broke, don’t fix it.

Inno Tolentino About the author